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[01] Overview  /  [04] Policies

Policies, in plain English.

Four operating documents — privacy, terms of supply, anti-bribery, and modern slavery. We update them in public on the first of February each year. Last revision: 01 February 2026.

Doc · Q-POL-001 Rev. 2026.02
Classification: Public
DOC-A  ·  Privacy Notice Rev. 2026.02 — 01 Feb 2026

Privacy Notice

Quatix Supply B.V. ("Quatix", "we") is registered in Rotterdam, the Netherlands, under KvK number 80142891. We are the controller of personal data processed on quatixsupply.com and in the course of providing procurement, freight and inspection services.

1. What we collect

  • Identification & contact data — name, role, employer, business email, business phone.
  • Commercial data — RFQ details, purchase orders, shipment milestones, invoicing data.
  • Compliance data — sanctions and beneficial-owner screening, end-use information for dual-use goods, source-of-funds documentation where required.
  • Technical data — IP address, browser type, anonymised page-view counts. We do not use advertising cookies on this website.

2. Why we process it

  • To respond to RFQs and operate purchase orders;
  • To screen counterparties for sanctions, anti-money-laundering and dual-use compliance;
  • To operate the buyer portal and provide milestone telemetry;
  • To meet our regulatory, tax, customs and accounting obligations;
  • To defend, establish or exercise legal claims.

3. Legal bases (GDPR · UAVG)

We rely on: (a) performance of a contract or pre-contractual measures; (b) compliance with a legal obligation, including AML and trade-control law; (c) our legitimate interests in operating a secure, audited procurement business; and (d) consent, where specifically obtained.

4. Recipients and transfers

Personal data may be shared with our group entities (Netherlands, US, UAE, Singapore, South Africa), regulated sanctions-screening and KYC providers, customs brokers, freight carriers, accredited inspection partners, external counsel and competent authorities. Cross-border transfers outside the EEA are protected by EU Standard Contractual Clauses or adequacy decisions.

5. Retention

Purchase-order records are retained for ten (10) years following completion, in line with Dutch commercial and tax law. Inspection records and customs declarations are retained for seven (7) years. Marketing data is deleted at unsubscribe or after 24 months of inactivity.

6. Your rights

You have the rights of access, rectification, restriction, portability, objection and (in defined cases) erasure. You may lodge a complaint with the Dutch Autoriteit Persoonsgegevens or your local supervisory authority. To exercise any right, write to [email protected].


DOC-B  ·  Terms of Supply Rev. 2026.02 — 01 Feb 2026

Terms of Supply

These Terms govern any purchase order issued to Quatix Supply B.V. They are supplemented by a written Master Services Agreement (MSA) where one is in place; in the event of conflict, the MSA prevails.

1. Acceptance and formation

A purchase order is accepted only upon written acknowledgement by an authorised Quatix officer. Acceptance is at our sole discretion, including the right to decline business that fails compliance screening.

2. Specification

The buyer is responsible for the accuracy and completeness of the specification supplied. Any amendments must be in writing; we are entitled to revise price and lead-time accordingly.

3. Inspection and acceptance

All goods above $25,000 in PO value are inspected at origin prior to release-for-shipment. Inspection reports are made available in the buyer portal within 24 hours. Buyer must notify any non-conformity within 14 days of receipt at the agreed delivery point.

4. Title, risk and Incoterms

Title and risk pass in accordance with the Incoterms 2020 designated on the PO (typically DAP, DDP, FCA or FOB). Where Quatix takes title, we maintain marine cargo insurance to 110% of CIF value.

5. Payment terms

Net 30 days from invoice date for established buyers; advance milestones may apply to new accounts and to long-lead capital equipment. Late payments accrue interest at the Dutch statutory commercial rate.

6. Warranty

Quatix passes through the manufacturer's warranty in full and adds a 12-month back-to-back service warranty on logistics and inspection. Warranty does not cover misuse, mis-installation or third-party modification.

7. Limitation of liability

Save for death, personal injury, fraud or wilful misconduct, our aggregate liability under any PO shall not exceed the price paid for the goods or services giving rise to the claim, plus reasonable freight and customs costs.

8. Force majeure

Neither party is liable for delay or non-performance caused by events beyond reasonable control, including government action, port closures, sanctions imposition, pandemics and force-of-nature events. The affected party shall mitigate and shall communicate weekly until resolution.

9. Governing law and disputes

These Terms are governed by Dutch law, excluding the CISG. Disputes are submitted to the Rotterdam courts in the first instance, save that either party may seek injunctive relief in any competent forum.


DOC-C  ·  Anti-Bribery, Sanctions & Trade Compliance Rev. 2026.02 — 01 Feb 2026

Anti-Bribery & Trade Compliance

1. Zero tolerance

Quatix operates a zero-tolerance policy in respect of bribery, corruption and facilitation payments. We comply with the Dutch Criminal Code (Art. 177–178), the U.S. Foreign Corrupt Practices Act, the UK Bribery Act 2010 and equivalent legislation in every jurisdiction where we operate.

2. Gifts and hospitality

Quatix employees may not solicit or accept any gift, hospitality or favour of more than nominal value (€75) from any counterparty. All accepted gifts are logged in a public register accessible to senior management and external auditors.

3. Sanctions and dual-use

We will not transact with any party listed on the OFAC SDN list, the EU consolidated sanctions list, the UN consolidated list, the UK OFSI list or Dutch national sanction registers. Dual-use and export-controlled goods are handled only under valid licences in origin, transit and destination jurisdictions.

4. Counterparty diligence

Every supplier and beneficial owner is screened at onboarding and re-screened every 90 days. We employ five trade lawyers and a dedicated KYC operations team.

5. Whistle-blowing

Any person — employee, counterparty or third party — may report a suspected breach in confidence to [email protected] or via our independent external ombudsperson (details on request). Retaliation against good-faith reports is forbidden and constitutes a separate disciplinary offence.


DOC-D  ·  Modern Slavery Statement Rev. 2026.02 — 01 Feb 2026

Modern Slavery Statement

Quatix Supply B.V. requires every supplier to warrant compliance with the eight ILO core conventions and with the laws of every jurisdiction in which they operate. We exercise the right to audit and have done so on 24 occasions since 2022, terminating relationships with three suppliers on this basis. Our annual statement is published on this page every 1 February and is also available on the UK Home Office modern-slavery register.


DOC-E  ·  Cookies Rev. 2026.02 — 01 Feb 2026

Cookies

quatixsupply.com sets one strictly-necessary session cookie to remember accessibility preferences during a visit. We do not deploy advertising, marketing or third-party analytics on this domain. Buyer-portal cookies are governed by a separate notice issued at portal login.

For any question on these documents, write to [email protected].